Free shipping includes all 50 states and all US territories including Guam, Saipan, and Puerto Rico.
Free shipping does not necessarily mean slow shipping. Whenever possible we ship via USPS First Class mail for all items weighing 0-13 ounces. For smaller items that weigh more than 13 ounces, we ship via USPS Priority Mail (2-3 day delivery).
We ship larger, heavier items such as rebuild kits and torque converters, via FedEx Ground. FedEx Ground estimates between 1-5 business days (excluding Sunday) for delivery, depending upon location and distance from Oregon.
Shipping time depends upon when the order is received. Most items are shipped within 24 hours. Items purchased after 10:00 a.m. PST may not be shipped until the following day. Some larger item orders received on Friday after 10:00 a.m. PST may not be shipped until the following Monday.
We ship to the address provided at checkout only. Please double check before completing the transaction as we are prohibited from changing the shipping address after checkout. If an address change is necessary, we will refund the original order; allowing a new order to be placed with the proper information.
Returns will be accepted within 30 days of the purchase date. Items returned after 30 days will be subject to a 15% restocking fee. Items must be unopened, unused & undamaged. The return shipping will be paid by the person returning the item. Items must be packaged well enough for the return shipping. Please insure all items. Items damaged in the return shipping will be the responsibility of the person returning the item.
Please direct all returns to the following address:
PO Box 6137
Salem, OR 97304
Please include a copy of your invoice with your return for quick identification.